The Five Keys to a Total Quality Improvement

The Five Keys to a Total Quality Improvement ( 5 – S )

(takashi Osada)

SEIRI : Ringkas Organization

SEITON : Rapi Neatness

SEISO : Resik Cleaning

SEIKETSU : Rawat Standardization

SHETSUKE: Rajin Dicipline

ISO 9000 : Total Quality Management (TQM)

ISO 14000 : Total Quality Environment Management (TQEM)

ISO 18000 : Total Quality Work Management (TQWM)

OSHA : Occupational, Safety, Health, & Act

(Manajemen Kesehatan dan Keselamatan Karyawan = MK3)

atau Health Environment Safety.

Good Corporate Governance (GCG) = Sistem Tata Kelola

Penerapan GCG untuk sektor Bisnis (manufaktur/Jasa) maupun sektor public (pemerintah) perlu mempertimbangkan Critical Success Factor (CSF) dari GCG, sbb.:

1. Fairness (Keadilan)

2. Transparancy (Keterbukaan)

3. Accountability (Akuntabilitas)

4. Responsibility (Tanggungjawab)

5. Morality (Moralitas)

6. Reliability (Keandalan/Profesionalisme)

7. Commitment (Komitmen)

SWOT Analysis ( Strength, Weakness, Opportunities, Threats)

( Kekuatan, Kelemahan, Peluang, Ancaman)

yaitu membandingkan antara faktor eksternal ( O & T ) dengan faktor internal ( S & W )